Greater Pittsburgh: Delivering WOW! Service

Delivering WOW! Service

Presented by: Jim Earl EdD, Speaker, Author, and Leadership Coach - Inspiring leaders to change the world through enthusiasm and compassion.

Program Agenda:

• 5:00 PM - Registration 
• 6:00 PM - Dinner

Objectives:

• A better understanding of Wow! Service 
• The importance of Wow! Service
• How to deliver effective Wow! Service

Cost: 

• $35 - Pittsburgh Chapter Members
• $40 - Global ACRP Members
• $45 - Non-members

*This fee includes dinner, presentation/contact hours, question and answer period, and networking

Continuing Medical Education Credit:

• The University of Pittsburgh School of Medicine is accredited by the ACCME to provide continuing medical education for physicians.
• The University of Pittsburgh School of Medicine designates this educational activity for a maximum of 1.5 AMA PRA Category 1 Credits TM. 
• Physicians should only claim credit commensurate with the extent of their participation in the activityOther health care professionals are awarded 1.5 continuing education units (CEU's) which are equal to 1.5 contact hours.
• These contact hours may not beused for recertification for ACRP by self-report.

Refunds: There are no refunds unless the program is cancelled by the chapter before the start of the program.

Target Audience: Clinical Research Coordinators, Clinical Research Associates, Clinical Project Managers, and anyone working in clinical research.

Please contact Donna Creese or KC Little with any questions or concerns: Donna:  donna.creese@ahn.org KC:  Kathryn.little@chp.org.